Departments: Engineering, Marketing, Customer Service. Minneapolis, MN. Dallas, TX. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. See link Jobs. HQ Cuange.
The interviewer wants to know if you can effectively resolve their questions while building a relationship. When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company such as creating efficiencies, or updating technology. However, while physicians are smart, many are not familiar with the platform and don't know about new technologies.
Explain how you have been effective in communicating technical info so they can understand it. You have to make very difficult decisions in the health insurance industry and some of them don't feel great when you have a patient who is impacted.
Ensure the interviewer knows you can handle a difficult situation and do your job effectively. The interviewer is looking to see how you add value through the sales process to prospective clients.
Gone are the days of calling around and fishing for information. You can find most of what you need online and you need to be prepared so that the door doesn't slam in your face. The interviewer wants to make sure you are comfortable giving feedback to others, even if you aren't a supervisor. Demonstrate that you are confident in delivering a feedback message to others. All private health insurance companies are vying for the business. If a competitor has a product that could impact the business, you need to know.
Likewise, if a competitor is struggling, you might be able to create an advantage for Highmark Inc.. In the US, everybody knows that health care is expensive. Eventually, innovative minds will come together to find a better solution. In the meantime, tell the interviewer about a new idea you've had that impacted your department and the business. Internal employees are expecting complete transparency when working with Highmark Inc..
The modern job seeker knows that employers make mistakes and are likely to forgive mistakes as long as there is transparency and ownership. Be sure to check out our other company interview question sets. Interview Questions. This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. If you want to ace your upcoming interview, practice with our topical-based interview question sets.
Aptitude Tests. How to Answer Talk to the interviewer about the ways that you ensure accuracy and organization in your day to day activities.
Community Answer "I'm a very detailed person who makes use of platforms like google docs, PowerPoint, and excel to keep information organized. User-Submitted Answer "I'm a very detailed person who makes use of platforms like google docs, PowerPoint, and excel to keep information organized. What inspired you to apply for this position at Highmark?
How to Answer The interviewer is looking to hear what in particular, has led you to apply. The health industry is strongly influenced by changing legislation. How do you stay current with new rules and regulations that impact our industry? How to Answer The interviewer wants to make sure you are staying up to date with changing regulations and that you are motivated to do so.
We work with patients and customers who are confused or upset about their medical insurance. Tell me about a time you had to teach and train an upset customer. How did you handle the situation and what was the outcome?
How to Answer Health insurance can be very complex to the average person and the interviewer wants to know if you can handle a person who is very upset. Upgrade Now. At Highmark, we deal with confidential patient data. At Highmark, we've invested in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past?
How to Answer In health care, technology is changing rapidly. At Highmark, we do a lot of community education trying to help the people in our local communities understand their health insurance.
Tell me about outreach you have done in the community in your previous role. How to Answer The interviewer wants to make sure you are comfortable presenting information in public.
How would you set yourself up for success at your home office? How to Answer The interviewer wants to see that you have a plan in how you will work from home successfully.
At Highmark, we have large patient data sets we need to analyze. Tell me about a large data set you had to analyze and how you added value through your analysis. How to Answer Data analysis is becoming a critical part of any role. To work at Highmark, you have to be really passionate about compliance and accuracy. Tell me why this is important to you. How to Answer Many people might not understand why the area of billing and medical coding are important and the interviewer wants to ensure you aren't just looking for your next job, but you genuinely care about the impact your role can make for your clients on the receiving end who work directly with patients.
This role requires patient collection, so you might have to have difficult conversations. Tell me about a difficult conversation you've had with a patient or customer.
How to Answer Highmark Inc. Many of our jobs at Highmark require us to do projects when there is down time. Can you give an example of a project you led start to finish? How to Answer The interviewer would like to know if you are capable of taking on more work, outside your normal job responsibilities and can flex higher level skills. Our goal is to hire people who are very ambitious. Tell me about a time you went the extra mile, even when it may not have been required or asked of you.
How to Answer The interviewer wants to make sure you fit with Highmark Inc. Highmark, seeks to hire those with strong problem solving skills.
When were you able to successfully resolve a problem in the workplace? How to Answer Problem-solving and dispute resolution are critical skills to possess. We want to hire people who can grow within our company. When have you stretched yourself in your current role and done more than what was expected of you? How to Answer The interview wants to know that you are scalable within the organization and can grow to a higher level role in the future.
What is your patient care philosophy or customer care philosophy if coming from different industry? How to Answer It's always a great idea to research the company before your interview. If you could expand your knowledge and expertise in any area of the health plan space, which would you choose? How to Answer The interviewer would like to dig deeper into your true areas of interest when it comes to the health care industry.
At Highmark, we believe in continuous feedback. Tell me about a time you received constructive feedback. What did you do after hearing this?
How to Answer The interviewer wants to know if you can take criticism without getting your feelings hurt. Tell me about your healthcare related education and training. How to Answer Take a few minutes to walk the interviewer through your formal post-secondary education as well as any on the job training. At Highmark, innovation is really important to us. Give an example of an innovative idea you've had recently. How to Answer Most companies are trying to work smarter, not harder.
We encourage professional curiosity in our workplace and an entrepreneurial mindset. If you could start your own business, what would you do? How to Answer The interviewer wants a glimpse into your passion outside of work, but also your savvy as a small business owner working with your own budget.
How do you connect with a customer you are working with virtually? How to Answer At Highmark Inc. If Highmark hired you today, what would you accomplish first? How to Answer When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired.
What is your process of explaining technical information to people who aren't technical? At Highmark, sometimes we have to make difficult decisions on whether or not a medical service is covered. In the past, how have you been able to put aside your personal feelings for the good of the business? How to Answer You have to make very difficult decisions in the health insurance industry and some of them don't feel great when you have a patient who is impacted. This role would involve sales to new partners who want to offer their employees our health insurance.
What are some ways you add value to prospective clients so that you can have meaningful discussions?
How to Answer The interviewer is looking to see how you add value through the sales process to prospective clients. At Highmark, we want a world class call center where each team member is empowered to give feedback to others. Tell me about a time you gave feedback to a colleague. How to Answer The interviewer wants to make sure you are comfortable giving feedback to others, even if you aren't a supervisor. At Highmark, we have many health insurance competitors that we need to have a pulse on.
In your current role, how do you stay up to date with competitors? How to Answer All private health insurance companies are vying for the business. Patients are becoming increasingly technology savvy and have higher expectations than ever from our industry.
Innovation is required to provide more cost effective and high value care. Tell me about a new idea you recommended in your current role. How to Answer In the US, everybody knows that health care is expensive.
At Highmark, we believe in transparency with our health insurance customers and our employees. Tell me about your leadership style in regards to transparency? How to Answer Internal employees are expecting complete transparency when working with Highmark Inc.. At this point, you will receive an email with a link to our brief candidate experience survey.
While your participation is optional, we value and appreciate your feedback as it helps us continue to improve. In the time leading up to your first day with us, we will keep you informed of the necessary tasks that must be completed before you arrive and all details including your start time and location. As part of your first day, you are required to bring all necessary documents that are mandatory for employment.
Acceptable documents, as provided by the Department of Homeland Security, can be reviewed at here. And here are the benefits to prove it. We're committed to being open, inclusive and supportive to all.
Explore our jobs. Step 3 Interview Once your assessment has been submitted, a recruiter will review your application, resume and assessment results to determine if we will proceed to an interview.
Step 5 Pre-employment Covid Vaccination Information Effective November 1, , Highmark Health and its affiliates are requiring all new hires beginning employment to submit proof of full vaccination with one of the three authorized COVID vaccines. Step 6 Orientation Welcome to the team! Learn more about us.
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WebMar 18, аи Interview questions at Highmark Health Commonly asked questions, as reported by candidates It depends entirely on what department you're applying to and . 1 Highmark Health Analyst interview questions and 1 interview reviews. Free interview details posted anonymously by Highmark Health interview candidates. Mar 6, аи Interviews at Highmark Health Experience Positive % Getting an Interview Employee Referral 50% Applied online 50% Difficulty Average Hard Average Easy Interviews for Top Jobs at Highmark Health Customer Service Representative (20) Project Manager (9) Business Analyst (7) IT Analyst (5) See more interviews for top jobs.